A Series of Quality Standards Developed by a Committee Working

question 92

Multiple Choice

A series of quality standards developed by a committee working under the International Organization for Standardization to improve total quality in all businesses for the benefit of both producers and consumers is known as ____.

• A)total quality management
• B)just-in-time control
• C)ISO 9001
• D)computer-integrated manufacturing
• E)customer-based integration

---

Definitions:

Overwhelmed

A state of feeling unable to cope due to being overloaded with various demands or pressures.

Morale

The overall sentiment, attitude, or satisfaction of people within a group, organization, or team, often influencing performance and collaboration.

Conflict Increases

This term suggests that the level or intensity of disagreement or dispute within a group or between individuals is risings.

Accommodation

Adjustments or adaptations made in a situation or environment to reduce conflict or to better suit different needs or requirements.