The Place for Management to Begin in Trying to Change

question 95

Multiple Choice

The place for management to begin in trying to change a problem culture is by

• A) selling company personnel on the need for a new set of behaviors and work practices.
• B) spending heavily on programs to train employees in the ways and beliefs of the new culture to be implanted.
• C) visibly praising and rewarding people who exhibit traits and behaviors that undermine the existing culture.
• D) writing a new values statement and describing in highly motivating terms the kind of culture that is needed.
• E) instituting incentive compensation programs that generously reward employees for adopting best practices.

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Definitions:

Coulrophobia

An irrational fear of clowns, often resulting in anxiety and avoidance behaviors.

Behavioral Approach

A perspective in psychology which emphasizes the study of observable behaviors and the role of the environment as a determinant of behavior.

Aversion Therapy

A psychological treatment method where undesirable behaviors are paired with uncomfortable stimuli to reduce their occurrence.

Undesirable Behavior

Behavior that is deemed inappropriate or harmful by society, an organization, or the individual exhibiting the behavior.