Call Scripting Occurs When a Customer Service Representative Answers Customer

question 14

True/False

Call scripting occurs when a customer service representative answers customer inquiries and solves problems by email and IMing.

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Definitions:

MyPlate

An educational tool provided by the United States Department of Agriculture to guide individuals in eating a balanced diet comprising adequate proportions of different food groups.

Dietary Reference Intakes

A set of reference values used to plan and assess nutrient intakes of healthy people, including guidelines for vitamins, minerals, and other dietary components.

Dietary Guidelines for Americans

A set of recommendations aimed at promoting health and reducing the risk of chronic diseases through diet and physical activity, officially updated every five years.

Calorie Limits

Recommended maximum intake of calories per day to maintain or achieve a healthy weight and lifestyle.