List and Describe Several Benefits an Organization Can Receive from CRM

question 13

Essay

List and describe several benefits an organization can receive from CRM.

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Definitions:

Viral Marketing

A marketing strategy that focuses on spreading information and opinions about a product or service from person to person, especially by using unconventional means like the Internet or email, to influence the behavior of a large population.

Promotional Messages

Messages designed to inform, persuade, or remind potential buyers about a product or service in order to influence their opinions or elicit a response.

Three-step Writing Process

A systematic approach to writing that includes planning, writing, and revising.

Business Blogs

Online articles or journals written by businesses to share expertise, promote products or services, and engage with their target audience.