The Balanced Scorecard Views the Organization from Four Perspectives, and Users

question 4

Multiple Choice

The balanced scorecard views the organization from four perspectives, and users should develop metrics, collect data, and analyze their business relative to each of these perspectives. Which of the following is not one of the four perspectives in the balanced scorecard?

• A) The leading perspective
• B) The internal business process perspective
• C) The customer perspective
• D) The financial perspective

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Definitions:

Urban African American Community

The demographic group comprising African American populations living in urban areas, often with distinct social, economic, and cultural dynamics.

Liberal Dutch

Pertains to a period or mentality in the Netherlands characterized by openness, tolerance, and progressive policies, especially during times of significant cultural and economic growth.

Great Britain

An island in the North Atlantic off the northwest coast of continental Europe, comprising of the countries of England, Scotland, and Wales, and forming the largest part of the United Kingdom.

British Islands

A term that collectively refers to the islands that make up the United Kingdom along with certain other islands, including the Isle of Man and the Channel Islands.