What Form of Processes Include Loan Processing for a Bank

question 18

Multiple Choice

What form of processes include loan processing for a bank, claims processing for an insurance company, reservation processing for a hotel, and baggage handling for an airline?

• A)Customer-facing processes.
• B)Business-facing processes.
• C)Industry-specific customer-facing processes.
• D)All of these.

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Definitions:

ENSO Event

A periodic variation in winds and sea surface temperatures over the tropical eastern Pacific Ocean, affecting climate globally (El Niño-Southern Oscillation).

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Soil Microorganism Respiration

The metabolic process by which soil microorganisms convert organic matter into carbon dioxide and energy.

Human Combustion

A supposed phenomenon where a human body allegedly catches fire and burns as a result of internal chemical reactions, without an external source of ignition.