Which of the Following Is the Key Result of the Highly

question 56

Multiple Choice

Which of the following is the key result of the highly publicized survey administered by the Institute for Citizen-Centered Services and the Institute for Public Administration in Canada?

• A)A key driver that directly impacts online transactions is ease of finding information.
• B)Key drivers that directly impact online transactions are site navigation and visual appeal.
• C)Key drivers that directly impact online transactions are security and privacy.
• D)Key drivers that directly impact online transactions are access and sharing.

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Definitions:

Persuasive Arguments

Statements designed to convince or influence others to accept a particular point of view.

Memorandums

Brief written messages, often used within organizations, to communicate policies, procedures, or official business matters.

Form Letters

Pre-written letters for mass distribution, often customizable for individual recipients but containing a standardized message.

Grapevines

In an organizational context, grapevines refer to the informal channels of communication where information, rumors, and gossip spread among employees outside official channels.