Arthur, a Salesperson in a Leading Apparel Store, Is Very

question 12

Multiple Choice

Arthur, a salesperson in a leading apparel store, is very courteous and friendly with customers who visit the store. However, while interacting with customers through emails, he tends to be rather blunt and aggressive, which has led to a couple of complaints being lodged against him. Which of the following does the scenario illustrate?

• A)virtual reality
• B)telepresence
• C)augmented reality
• D)disinhibition

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Definitions:

Discretionary Spending

Expenditure over which a government or business has control and is not mandated by laws, such as research and development or advertising expenses.

Research and Development

Activities undertaken by a business to innovate and introduce new products or services, often entailing technical research and design.

Earnings Targets

Earnings Targets are specific financial goals set by a company, often related to earnings per share or net income, that it aims to achieve within a given timeframe.

Incentive Compensation Plans

Programs designed by employers to reward employees for achieving specific business goals, enhancing productivity and motivation.