Twitter Is Growing as a Way to Provide Customer Support

question 97

True/False

Twitter is growing as a way to provide customer support, largely because it can reach customers in near real-time.

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Definitions:

Genetics

The study of heredity and the variation of inherited characteristics.

Ethnicity

Shared cultural practices, perspectives, and distinctions that set apart one group of people from another, based on heritage, language, religion, and social experiences.

Gini Ratio

A numerical measure of the overall dispersion of income among households, families, or individuals; found graphically by dividing the area between the diagonal line and the Lorenz curve by the entire area below the diagonal line.

Income Inequality

The uneven allocation of income among households or individuals within an economic system.