Which of the Following Is a CRM Strategy Used to Earn

question 14

Multiple Choice

Which of the following is a CRM strategy used to earn more revenue from existing customers?

• A)cross-selling
• B)permission marketing
• C)predictive analytics
• D)foot-in-the-door technique

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Definitions:

Peak Efficiency

The highest level of performance or productivity with the least waste of resources.

Normal Operating Conditions

The usual environmental and operating conditions under which a piece of equipment or a facility is expected to operate.

Reciprocal Method

An accounting technique used for allocating service department costs to operating departments by incorporating the mutual services provided among all service departments.

Support Departments

Units within an organization that provide essential services or assistance to other units rather than producing goods or services directly.