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In the former Soviet Union,the government sought to make the country:
Balanced Scorecard
A strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals.
Innovation and Learning
The process of implementing new ideas, creating dynamic products, or improving existing services to meet market demands and learning from the process.
Customer Satisfaction
A measure of how products or services provided by a company meet or surpass the customer's expectations.
Controlling in Organisations
The management function concerned with monitoring activities to ensure they are being completed as planned and correcting any significant deviations.
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