Think About Consumer Complaints

question 68

Multiple Choice

Think about consumer complaints.Which of the following is correct?

• A) The first step is to contact the company headquarters.
• B) If you don't get satisfaction from the local store, you should take legal action as the next step.
• C) An arbitrator will provide a nonbinding process to settle your differences.
• D) If you don't get satisfaction from working with the company headquarters, you may get assistance from a mediator in order to avoid legal action.
• E) None of these is correct.

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Definitions:

Time

The indefinite continued progress of existence and events in the past, present, and future, regarded as a whole.

Day

A unit of time equal to 24 hours, typically from midnight to midnight, used as a basic measure of time in daily life and various calculations.

Consumer Is King

A business philosophy emphasizing the importance of understanding and satisfying the needs and preferences of consumers to ensure success.

Era

A distinct period of history marked by notable events, characteristics, or developments.