Which of the Following Is True of W

question 30

Multiple Choice

Which of the following is true of W.Edward Deming's beliefs about the total quality management philosophy?

• A) He suggested that the quality of supervision should be improved by allowing more time for supervisors to work with employees.
• B) He argued that management should embrace the philosophy that mistakes, defects, and poor-quality materials are acceptable.
• C) He believed that work standards should be defined as numbers or quotas.
• D) He believed that achieving better quality requires the commitment of only the top management.
• E) He recommended that management should create an environment in which employees will fear recommending improvements.