Donna,a Supervisor at Cenate Inc

question 62

Multiple Choice

Donna,a supervisor at Cenate Inc.,wants to compare her subordinate John's performance with other employees to assess their effectiveness.Which of the following methods for measuring performance is best suited for this task?

• A) Simple ranking
• B) Mixed-standards scale
• C) Critical-incident method
• D) Graphic rating scale
• E) Organizational behavior modification

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Definitions:

Cognition

The cognitive process of gaining understanding and knowledge through thinking, experiencing, and sensory perception.

Reliability

A measure of the consistency or repeatability of results obtained from a test, experiment, or assessment tool over time.

Heuristics

Mental shortcuts or rules of thumb that simplify decision making, often helpful but sometimes leading to cognitive biases.

Problem Solving

A mental process involving the discovery, analysis, and resolution of problems to overcome obstacles.