Creations Media Inc

question 65

Multiple Choice

Creations Media Inc.,a publishing company,conducted an internal survey on employee satisfaction.The results indicated that a majority of its support staff considered their jobs to be monotonous.In order to make the requisite change,management decided to combine the job duties of assistants,typists,and file clerks into a single job that requires all three kinds of work.Which of the following techniques of job design did this move constitute?

• A) Job analysis
• B) Job review
• C) Job identification
• D) Job evaluation
• E) Job extension

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Definitions:

Performance Measurement

The process of evaluating the efficiency and effectiveness of actions by comparing actual results to intended or planned outcomes.

Simplistic

Lacking in complexity, or overly simplified, sometimes missing critical nuances.

Unlimited Performance Measures

A theoretical concept where performance can be evaluated using an infinite number of metrics, beyond the traditional financial and non-financial indicators.

Benchmarking

A process of measuring business processes or performance metrics to industry bests or competitors, aiming for continuous improvement.