Tom Fender Has Worked for a Small Chemical Manufacturing Company

question 63

Multiple Choice

Tom Fender has worked for a small chemical manufacturing company for the past 10 years.Of late,he and the other workers have developed minor respiratory problems.They confronted management demanding proper ventilation at the factory because inhaling chemical fumes continuously could prove fatal.When management did not respond to their demands,they threatened to sue the company under the _____.

• A) Occupational Safety and Health Act
• B) Equal Pay Act of 1963
• C) Title VII of the Civil Rights Act of 1964
• D) Americans with Disabilities Act
• E) Age Discrimination in Employment Act

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Definitions:

Customer Advocacy

A marketing strategy focusing on cultivating strong customer relationships by addressing their needs and concerns, encouraging loyalty and positive word-of-mouth.

Brand Visibility

The extent to which a brand is seen or recognized in its market by potential customers, often enhanced through marketing and advertising efforts.

Social Interactions

The ways in which individuals communicate and behave towards each other within a society.

Spam

Unsolicited and often irrelevant messages sent over the Internet, typically to a large number of users, for the purpose of advertising, phishing, spreading malware, etc.