According to the Core Values of Total Quality Management

question 52

Multiple Choice

According to the core values of total quality management,

• A) the progress of employees should be measured through self-evaluation.
• B) external customers should not be given any importance while developing any process.
• C) only key personnel should receive training in quality.
• D) errors in a product or service should be prevented before occurrence.
• E) internal customers should be valued more than external customers.

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Definitions:

Trust

The firm belief in the reliability, truth, ability, or strength of someone or something.

Manipulation

The act of controlling or influencing someone or something in an unfair or deceitful way.

Infotainment

A blend of information and entertainment, often seen in media formats that present factual news or educational content in an engaging or entertaining manner.

Crime Related Infotainment

Media content that combines factual crime reporting with entertainment elements to engage viewers or readers.