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Carl Borden,the manager of an electronics store in California,gives his staff the authority to resolve customer complaints.He lets the staff decide whether to issue refunds or replace merchandise in case of consumer grievances.Which of the following job design techniques does Carl implement in his store?
Conduct Disorder
A serious behavioral and emotional disorder in children and adolescents marked by a persistent pattern of violating the rights of others or major societal norms or rules.
Treatment
Interventions or procedures aimed at relieving or healing a disorder, disease, or medical condition.
Diagnostic Criteria
A set of guidelines used to determine the presence of a specific disorder or disease.
Attention-Deficit/Hyperactivity Disorder
A neurodevelopmental disorder characterized by a pattern of inattention, hyperactivity, and impulsivity that is more frequent and severe than typically observed in individuals at a comparable level of development.
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