"You Look Puzzled

question 16

Multiple Choice

"You look puzzled. I'll try to put it in simple terms." Which of the following listening tips is the speaker applying?

• A) Evaluating after listening
• B) Thinking
• C) Evaluating facts presented
• D) Watching for nonverbal cues

---

Definitions:

Self-concept

An individual's perception and understanding of themselves, including their attributes and who and what they are.

Social Group

A collection of individuals who interact with each other, share similar characteristics, and collectively have a sense of unity or identity.

Meaningfulness Of Work

Refers to the degree to which an individual perceives their work to have value and importance, contributing to their overall sense of purpose.

Social Factors

Aspects of society and its social structure that influence individual behavior, attitudes, and interactions.