_____ Is the Flow of Information Both Up and Down

question 44

Multiple Choice

_____ is the flow of information both up and down the chain of command.

• A) Horizontal communication
• B) Informal communication
• C) Vertical communication
• D) Grapevine communication

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Definitions:

Proactive

Taking initiative by acting in advance of future situations or problems, rather than just reacting to them as they occur.

Building Trust

The process of establishing confidence and reliability in relationships through consistent actions and honesty.

One-Way Process

A type of communication or operation that moves in a single direction, without receiving feedback or interaction from the receiving end.

Encouraging Employees

Involves motivating and supporting staff to achieve their personal best and contribute positively to the organization.