The Old Cliché "Service with a Smile" Recognizes the Fact

question 122

Multiple Choice

The old cliché "Service with a smile" recognizes the fact that

• A)service providers need to be pleasant even if the customer is not.
• B)smiling is contagious.
• C)service providers should smile and not think.
• D)life is too short to be ugly.
• E)services are perishable but a smile is forever.

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Definitions:

Insurance Settlement

The payment made by an insurance company to a claimant, policyholder, or beneficiary under the terms of the insurance policy.

Present Value

The current financial worth of a forthcoming sum of money or sequence of cash flows, with a particular rate of interest in mind.

Interest

The charge for the privilege of borrowing money, typically expressed as an annual percentage rate.

Invest

The process of distributing funds with the aim of earning revenue or gains.