Examlex
How can services marketers use customer complaints to better understand customer expectations?
Conduct Over Time
Refers to the patterns or manners of behavior that an individual or organization demonstrates consistently over a period.
Core Values
Fundamental beliefs or guiding principles that dictate behavior and action within an organization.
Cultural Ethos
The characteristic spirit, moral values, and customs of a community or society.
Moral and Ethical Codes
Principles and standards of behavior that guide individuals and organizations in making decisions that are considered right and good.
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