The RATER Scale Enables Customers to Rate the Quality of Service

question 139

True/False

The RATER scale enables customers to rate the quality of service along five dimensions.

---

Definitions:

Head Flexed

A position where the head is tilted or bent forward.

Fecal Impaction

A serious condition where hard, dry masses of stool become stuck in the colon or rectum, leading to symptoms like severe constipation and abdominal pain.

Digital Removal

The physical extraction or elimination of something, often medical, using fingers.

High-Fiber Diet

A diet rich in dietary fiber found in fruits, vegetables, and whole grains, known to support digestive health.