Examining How the Organization Looks to Shareholders Is Part of Which

question 39

Multiple Choice

Examining how the organization looks to shareholders is part of which of the balanced scorecard perspectives?

• A) external perspective
• B) customer perspective
• C) internal business perspective
• D) financial perspective
• E) innovation and learning perspective

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Definitions:

Independent Variable

In research, a variable that is manipulated or changed by the researcher to observe its effects on the dependent variable.

Control

In sociology, control refers to the mechanisms, strategies or institutions that regulate individuals' behavior within a society to maintain order and enforce norms.

Action Research

A type of research aimed at creating social change, in which the researcher works closely with members of a community who participate in the research process and collaborate toward the goal of social change.

Objectivity

The practice of maintaining neutrality and impartiality, avoiding bias and personal judgment, especially in research and reporting.