According to Kaplan and Norton,"_______ Show the Cause-And-Effect Links by Which

question 118

Multiple Choice

According to Kaplan and Norton,"_______ show the cause-and-effect links by which specific improvements create desired outcomes."

• A)Strategy maps
• B)Positioning maps
• C)Multidimensional maps
• D)Customer maps
• E)Graphic interface maps

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Definitions:

EMDR

Eye Movement Desensitization and Reprocessing, a psychotherapy approach designed to alleviate the distress associated with traumatic memories.

Eye Movements

The voluntary or involuntary shifting of the gaze to acquire visual information, crucial for activities such as reading, scanning the environment, and tracking moving objects.

Vividly Imagines

Refers to the ability to create intense, clear, and detailed images in one’s mind.

Placebo Effect

The beneficial effect on a person's health that arises from the person's expectations rather than from the actual treatment.