At the Strategic Level of Planning, Managers Must Pay Attention

question 25

Multiple Choice

At the strategic level of planning, managers must pay attention to the environment outside the organization, be future oriented, and

• A) have more stability than at other levels.
• B) have more control over employee issues.
• C) have less competition.
• D) deal with uncertain and competitive conditions.
• E) be more likely to understand the competition.

Utilize effective strategies to make messages clear and understandable to the audience.

Acknowledge the impact of distractions on listening effectiveness and identify methods to mitigate them.

Demonstrate an understanding of the physical and mental preparation required for effective listening.

Recognize the importance of summarizing and paraphrasing in achieving effective communication.

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Definitions:

Break-even Point

The point where the amount produced or sold generates revenue that matches the overall costs, leading to neither profit nor loss.

Unit Contribution Margin

The amount each unit sold contributes to profit, calculated by subtracting the variable cost per unit from the selling price per unit.

Fixed Costs

Fixed costs are those business expenses that do not change with the level of goods or services produced, such as rent.

Break-even Sales

The amount of revenue needed to cover both the fixed and variable costs of a business, resulting in no profit or loss.