Joseph Juran Defined Quality as "Fitness for Use," Which Meant

question 84

Multiple Choice

Joseph Juran defined quality as "fitness for use," which meant that ____.

• A)a product or service should be priced competitively
• B)an organization should produce products that will help customers stay healthy
• C)companies should focus on products that help the community
• D)products should be very durable
• E)a product or service should satisfy a customer's real needs

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Definitions:

Decision Participation

The process in which individuals or groups contribute to making decisions that affect them.

Situational Aspects

Factors or conditions, present in a situation, that can influence outcomes or the behavior of individuals.

Empowering Leadership

A leadership approach focused on delegating power to employees, enabling them to take initiative, make decisions, and solve problems autonomously.

Labor Costs

The total sum of all wages, benefits, and taxes that an employer incurs in compensation for the work performed by employees.