Educating Management, End Users, Customers, and Other Business Stakeholders to Develop

question 88

Multiple Choice

Educating management, end users, customers, and other business stakeholders to develop user competencies is a(n) _______________ activity.

• A) acquisition
• B) testing
• C) documentation
• D) training

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Definitions:

Controlling

The management function that involves monitoring performance, comparing it with goals, and taking corrective action as needed.

Organizational Policies

Guidelines and rules set by a company to dictate and guide behavior and decision-making within the organization.

Individual Performance

The measure of an employee's effectiveness, efficiency, and quality of work in fulfilling specific job duties.

Feedforward Control

A method in management and systems theory where future system states are anticipated and actions are taken in advance to ensure organizational goals are achieved.