Most Companies Are Building E-Business and E-Commerce Websites to Achieve

question 36

Multiple Choice

Most companies are building e-business and e-commerce websites to achieve all of the following goals except:

• A) Generate new revenue from online sales
• B) Increase foot traffic at brick and mortar locations
• C) Reduce transaction costs
• D) Increase the loyalty of existing customers via Web customer service and support

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Definitions:

Accelerating Pace

An increasing rate of change or development in a particular process or activity, often perceived in technology, culture, and societal norms.

Social Change

Significant alteration over time in behavior patterns, cultural values and norms, or social structures within a society.

Status Quo

The existing state or condition of affairs, often used to refer to the current norms and power structures resistant to change.

Sociological Approach

A way of studying society that involves understanding human behavior by placing it within its broader social context.