Examlex
Nonprogrammed decisions require six steps, however, programmed decisions being structured and well understood requires only one step.
Sigma
A statistical term that measures how far a given process deviates from perfection. The term is notably used in Six Sigma methodology to measure the number of defects in a process.
Standard Deviation
A measure of the amount of variation or dispersion of a set of values from the mean.
Benchmarking
The process of comparing key points within your business with comparable points in another external entity.
External Entity
An organization, group, or individual that exists outside of the company and interacts with the business through transactions, partnerships, or other forms of engagement.
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