According to MANAGER'S SHOPTALK in Chapter 16, Some Ways to Improve

question 136

Multiple Choice

According to MANAGER'S SHOPTALK in Chapter 16, some ways to improve communication with a non-native English speaker include all of the following EXCEPT:

• A) keep your message simple
• B) select your words with care
• C) cover your mouth with your hand
• D) speak slowly and carefully
• E) fight the urge to shout

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Definitions:

Superego

In Freudian psychoanalytic theory, the part of the personality responsible for moral standards and ideals, arising from the internalization of societal and parental values.

Biological Gratification

The fulfillment of biological needs that is essential for the survival and well-being of an organism.

Dos and Don'ts

A list of recommended actions and practices to follow, and those to avoid, in a particular context.

Superiority

Superiority refers to the quality of being higher in status, quality, or importance compared to others.