Emotional Labor Is When

question 96

Multiple Choice

Emotional labor is when

• A) a person's "labor" is primarily comprised of thinking and creativity.
• B) work requires someone to project an image to a client despite what they are feeling.
• C) work requires workers to project only their true feelings to coworkers and customers.
• D) workers have to "unwind" at the end of the day from an emotionally draining day at work.

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Definitions:

Replicable

Capable of being repeated or duplicated under similar conditions, often used in the context of experiments or studies to verify results.

Insignificant

Lacking in importance, magnitude, or likely impact; trivial.

Parsimonious

Referring to the principle in science and philosophy where the simplest explanation or strategy tends to be the right one.

Replicable

The ability of a study or experiment to be repeated and yield the same results.