When Having to Have a Difficult Conversation with Upper Managers

question 13

Multiple Choice

When having to have a difficult conversation with upper managers, you can increase success by

• A)Framing the issue in familiar language.
• B)Not asking for further budget allocation.
• C)Making sure you have just met your last deadline.
• D)Framing the issue in familiar language and making sure you have just met your last deadline.

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Definitions:

Denial

A defense mechanism whereby individuals refuse to acknowledge reality or facts, often as a way to protect themselves from uncomfortable emotions or truths.

Stealing Money

The act of unlawfully taking money that belongs to someone else, with the intent to permanently deprive the owner of it.

Hostility

An emotion which can range from a general attitude of antagonism and contempt to more severe feelings of anger or hate.