List the Four Conflict Management Strategies Focused on Individuals That

question 48

Essay

List the four conflict management strategies focused on individuals that managers can use to reduce conflict within organizations. Provide a specific business example of how each of these strategies could be used by a manager.

---

Definitions:

Mood Swings

Rapid and intense fluctuations in a person's emotional state that can affect their sense of well-being and ability to function.

Mania

A state of abnormally elevated or irritable mood, arousal, and energy levels, often seen in bipolar disorder.

Pessimistic Attributional

A tendency to blame negative outcomes on stable, internal factors within oneself, expecting future failures.

Learned Helplessness

Through experience with unavoidable aversive stimuli, an organism learns that it has no control over negative outcomes.