Customers Who Are Both Low Revenue Generators and Low Profit

question 32

Multiple Choice

Customers who are both low revenue generators and low profit generators for a firm should be:

• A)Terminated as customers.
• B)Provided with a minimum level of customer service.
• C)Reviewed for possible termination or continuation.
• D)Treated with customer success relationships to improve revenue and profit.

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Definitions:

Automatic Weaving Machine

A mechanical device that automates the process of weaving textiles, reducing manual labor and increasing production efficiency.

Finance Company

A business that provides loans to individuals or companies, typically specializing in areas such as consumer finance, leasing, and commercial lending.

Agreement

A mutual understanding or arrangement between parties delineating their rights and responsibilities.

Salesperson

An individual who sells goods or services, often employed by a company to represent its products to potential buyers.