"When Operational Capabilities Are Consistent with and Supportive of the Value

question 21

Multiple Choice

"When operational capabilities are consistent with and supportive of the value proposition and the outcomes desired by critical customers" - this statement best describes the concept of:

• A)Execution.
• B)Flexibility.
• C)Strategic planning.
• D)Fit.

---

Definitions:

Public Relations

The strategy of communication designed to cultivate mutually advantageous relations between organizations and their communities.

Communication Management

The systematic planning, implementing, monitoring, and revision of all the channels of communication within an organization, and between organizations; aimed at achieving the objectives of a marketing campaign.

Publicity

The public visibility or awareness for any product, service, or organization, often achieved through media coverage without direct payment.

Credibility

The quality of being trusted and believed in, vital for brands and individuals to influence and persuade their audience effectively.