Scantron Inc

question 7

Multiple Choice

Scantron Inc.claims that its competitors have to recall 10 percent of their products to fix defects,while it only has to recall 5 percent.Scantron is emphasizing which dimension of quality?

• A)Durability
• B)Reliability
• C)Performance
• D)Conformance

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Definitions:

Work Teams

Groups of individuals who collaborate towards a common goal and share responsibilities for achieving team objectives.

Mismanaged

Mismanaged refers to poor or inefficient management, where resources, tasks, or operations are not handled appropriately, leading to suboptimal outcomes.

Effectiveness

The degree to which something is successful in producing a desired or intended result, often measured against specific goals or standards.