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What is the role of social software tools in making social networking more effective?
Six Sigma
A set of techniques and tools for process improvement, aimed at reducing variability and defects in manufacturing and business processes.
Quality Management System
A framework of processes and procedures used to ensure that an organization can consistently meet customer and regulatory requirements for quality.
Cost-Benefit Analysis
A process used to evaluate the overall value of a project or decision by comparing its costs to its benefits.
Pareto Chart
A type of chart used in quality control and project management that combines both bars and a line graph, where individual values are represented in descending order by bars, and the cumulative total is represented by the line.
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