Stephen,a Senior Salesperson of a Software Firm,is Calling on an Acquaintance,the

question 63

Multiple Choice

Stephen,a senior salesperson of a software firm,is calling on an acquaintance,the CEO of a manufacturing firm.During the sales call,Stephen should most likely avoid:

• A) mentioning his family life.
• B) summarizing the CEOs comments.
• C) making eye contact with the CEO.
• D) invalidating the CEO's opinions.
• E) exhibiting knowledge of his product.

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Definitions:

Business Proposals

Detailed documents offering a specific product or service to a potential buyer or client.

Indented Quotations

Quoted texts that are set off from the main body of text by indentation, used to highlight or emphasize them in a document.

Types of Reports

Different categories of formal written documents intended to provide information, analysis, or recommendations on various subjects.

Appendix

Supplementary material usually found at the end of a book or document, containing additional or explanatory information.