Attending to a Customer Involves

question 38

Multiple Choice

Attending to a customer involves:

• A) repeating what he/she says.
• B) invalidating what he/she says.
• C) changing the client's mind on an issue.
• D) engaging in high pressure selling.
• E) paying attention to him/her.

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Definitions:

Employment Positions

Job roles assigned to employees within an organization, characterizing their duties, responsibilities, and hierarchical status.

Opportunities

Situations or conditions that present chances for progress, advancement, or the achievement of something desirable.

Skilled Professional

A person who has acquired a high level of expertise and competence in a particular job or field through training and experience.

Practice Sessions

Scheduled periods of time dedicated to rehearsing or exercising skills in order to improve or maintain proficiency in a specific area.