A Photocopier Salesperson Is Trying to Determine How Often He

question 80

Multiple Choice

A photocopier salesperson is trying to determine how often he should call on a new account in order to provide proper service.He most likely has to consider all of the following EXCEPT:

• A) present and potential sales.
• B) servicing needs of purchased products.
• C) number of product lines sold to the account.
• D) number of orders expected annually from the account.
• E) the necessity and cost of overnight travel to visit the account.

---

Definitions:

Company's Products

The goods and services that a company offers to consumers in the marketplace.

Detailed Report

A comprehensive document that provides an in-depth analysis or account of a specific subject or activity.

Secret Customers

Individuals employed to visit stores, restaurants, and other businesses anonymously to evaluate the quality of customer service and overall experience.

Ethnographic Research

A qualitative research method focused on studying cultures and communities through direct observation and participation.