The Compliment Close Is Most Effective When the Prospect Is

question 23

Multiple Choice

The compliment close is most effective when the prospect is:

• A) a previous customer.
• B) a friend or relative.
• C) greedy.
• D) nervous.
• E) hostile.

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Definitions:

Cultural Expectations

The shared beliefs or norms that a group holds about how individuals should behave in various contexts.

Education

The systematic process of facilitating learning, or the acquisition of knowledge, skills, values, and habits through various forms.

Lifestyle

The way in which a person or group lives, including patterns of social relations, consumption, entertainment, and dress.

Attitude

A settled way of thinking or feeling about something, which is often reflected in a person's behavior.