Examlex
"I can defer the billing until the end of the month instead of a discount.Would you be happy with this arrangement?" This is an example of a negotiation close.
Open-ended Responses
Replies that are not limited by predefined options, allowing for a wide range of answers and expression of thoughts.
Minimal Prompts
Subtle cues or suggestions given to encourage a desired response without providing direct answers or solutions.
Simple Reflections
The technique of reiterating or restating what another person has said to demonstrate understanding or to further conversation.
Clarification
The process of making a statement or situation less confused and more comprehensible.
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