Early in His Presentation,before the Maintenance Supervisor Even Mentioned Cost,Andrew

question 7

Multiple Choice

Early in his presentation,before the maintenance supervisor even mentioned cost,Andrew said,"You're going to notice our wax is higher priced because of the extra ingredients that make it last 50 percent longer between applications than ordinary wax." Andrew is using:

• A) indirect denial.
• B) forestalling.
• C) objection preemption.
• D) postponing.
• E) objection dodging.

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Definitions:

Electrical Impulses

Quick bursts of electricity that are used by nerves to communicate within the body, especially in the nervous system.

Transmission

The process or mechanism by which something is conveyed or transferred from one place, person, or thing to another, often used in reference to diseases or information.

Pulmonary Function Test

A test that evaluates a patient’s lung volume and capacity; used to detect and diagnose pulmonary problems or to monitor certain respiratory disorders and evaluate the effectiveness of treatment.

Lung Capacity

The total volume of air that the lungs can hold after maximum inhalation.