"Do You Know That You Could Save Almost $100 If

question 38

Multiple Choice

"Do you know that you could save almost $100 if you purchase your airplane tickets through Global Vision Travel Agency?" asked the travel agent to the young couple planning their honeymoon trip to Europe.What kind of an approach was the travel agent using?

• A) Product
• B) Customer benefit
• C) Premium
• D) Demonstration
• E) Complimentary

Understand the various stages of the interview process and identify which stages are critical for success.

Develop strategies for enhancing confidence during interviews.

Recognize lawful versus unlawful questions an employer can ask during a job interview.

Understand the importance of researching the interviewer and the company before the interview.

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Definitions:

Human Relations

The skill or ability to work effectively through and with other people.

Grapevine

An informal channel of communication, often characterized by rumor, gossip, or unofficial information, within an organization or community.

Organizations

Entities, either public or private, constructed for a specific purpose, characterized by structures and efforts towards collective goals.

Vertical Communication

Messages that are communicated according to an organization’s chain of command by flowing both upward and downward.