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Obtaining Referrals Is a Continuous Process for Salespeople

question 16

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Obtaining referrals is a continuous process for salespeople.


Definitions:

Self-concept

An individual's perception of themselves, including beliefs about one's abilities, appearance, and personality.

Biologically Based

Pertains to characteristics or processes that are rooted in biological factors, including genetic, neurological, or physiological origins.

Looking-Glass Self

The concept that individuals develop self-images based on how they believe others perceive them.

Worse than Average Effect

The cognitive bias where individuals undervalue their own qualities and abilities in comparison to others.

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