Norman,the Owner of CompuTex,recently Installed Computers at Harding Industries

question 67

Multiple Choice

Norman,the owner of CompuTex,recently installed computers at Harding Industries.Norman recommended that the Harding Industries office manager contact Computer Services,Inc.to schedule a computer training class for Harding's employees.This is an example of the _____ method of prospecting.

• A) observation
• B) preapproach
• C) endless chain
• D) center of influence
• E) networking

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Definitions:

Pessimists

Individuals who tend to see the worst aspect of things or believe that the worst will happen; a lack of hope or confidence in the future.

Catharsis

Catharsis is the process of releasing and thereby providing relief from strong or repressed emotions, often through expressing these emotions in a controlled environment.

Aggressive Urges

Feelings or desires that drive an individual to act or think in a forceful, hostile, or harmful way.

Angry Expressions

Facial or bodily gestures that convey anger, a basic human emotion that involves a strong feeling of annoyance, displeasure, or hostility.