Which of the Following Would Most Likely Remind a Salesperson

question 95

Multiple Choice

Which of the following would most likely remind a salesperson to send a thank-you letter to a sales prospect?

• A) Geographic information system
• B) Electronic Rolodex
• C) Sales force automation system
• D) Demographic information system
• E) Global positioning system

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Definitions:

Explanatory Style

An individual's habitual way of explaining events, especially the causes of adverse events, which can influence their psychological health.

Internal Attributions

The inference that a person's behavior is due to their own internal characteristics, such as personality, beliefs, or efforts, rather than external circumstances.

External Attributions

The process of explaining one's own behavior or the behavior of others by pointing to causes outside the individual, such as situational factors.

Hope

A feeling of expectation and desire for a certain thing to happen.