John Hagen,a Veteran Appliance Salesperson,is in an Interview with a Potential

question 16

Multiple Choice

John Hagen,a veteran appliance salesperson,is in an interview with a potential prospect.As the prospect talks about how more people are renting appliances rather than buying them,Hagen replies,"Really? That's interesting.So how many refrigerators do you want to order?" Hagen is most likely engaged in _____ listening.

• A) marginal
• B) active
• C) evaluative
• D) routine
• E) borderline

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Definitions:

Content Of Therapy

This refers to the specific subjects, issues, or themes that are discussed and worked on during psychotherapy sessions.

Psychoanalysis

A therapeutic approach founded by Sigmund Freud, which emphasizes the exploration of the unconscious mind, childhood experiences, and repressed emotions.

Multicultural

Pertaining to, or representing, multiple cultures, typically utilized to describe contexts or initiatives that acknowledge and respect cultural diversity.

Clinical Phenomena

The observable and measurable signs, symptoms, and conditions that are considered together to form a specific syndrome or disorder within a clinical setting.