To Maintain Its Core Competency of Providing a Superior Customer

question 67

Multiple Choice

To maintain its core competency of providing a superior customer experience in the face of explosive growth, Zappos split the organization into 10 standalone units.Which of the following does this scenario best illustrate?

• A) How an organization accommodates strategy implementation through a flexible organizational structure
• B) How strategy implementation has an effect on resource allocation and power distribution
• C) How an organization demonstrates organizational inertia, and therefore sets the stage for the firm's subsequent failure
• D) How an organization optimizes its organizational structure to the current situation

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Definitions:

Food Blogger

An individual who writes or produces content about food, including recipes, restaurant reviews, and culinary tips, often shared on a blog or social media.

Technology Personality

A reflection of an individual’s levels of social media use and how they use media to connect to others.

Extraverted

A personality trait characterized by an outward-focused energy, enjoying social interactions, and seeking stimulation from the external world.

Myers-Briggs Type

A personality classification based on the Myers-Briggs Type Indicator (MBTI) that categorizes people into 16 distinct personality types.